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河北省欧宝网页版入口公路电子收费客户服务中心喜获全国青年文明号

2021-11-02 00:00   作者:张萍 张树杰 耿瑶 来源:冀翔通公司

近日,第(di)20届全(quan)国(guo)青年文(wen)明号集体评选(xuan)结果揭晓,河(he)北(bei)欧(ou)宝网(wang)(wang)页(ye)版入(ru)口集团子(zi)公司冀翔(xiang)通公司所属的河(he)北(bei)省(sheng)(sheng)欧(ou)宝网(wang)(wang)页(ye)版入(ru)口公路电子(zi)收费客(ke)户服务中心被授予“全(quan)国(guo)青年文(wen)明号”称(cheng)号。据悉,我省(sheng)(sheng)交通运输(shu)系统仅两家单位榜上有(you)名。

第20届全国青(qing)年(nian)文(wen)(wen)(wen)明(ming)号(hao)(hao)命名表彰由共青(qing)团中(zhong)央(yang)、最高人民法院、发展改革(ge)委、工(gong)业(ye)和信息(xi)化(hua)部(bu)(bu)、公(gong)安部(bu)(bu)、司法部(bu)(bu)等(deng)23家全国创(chuang)建青(qing)年(nian)文(wen)(wen)(wen)明(ming)号(hao)(hao)活(huo)动组委会成员(yuan)(yuan)单(dan)位(wei)联合开(kai)展,是(shi)面向职业(ye)青(qing)年(nian)群(qun)体,以“敬业(ye)、协作、创(chuang)优(you)、奉献”为理(li)念(nian),弘扬职业(ye)文(wen)(wen)(wen)明(ming)、培育先进集(ji)体和优(you)秀人才,具有群(qun)众性(xing)、实践性(xing)、品牌性(xing)的精神(shen)文(wen)(wen)(wen)明(ming)创(chuang)建活(huo)动。冀翔通(tong)公(gong)司高度重视精神(shen)文(wen)(wen)(wen)明(ming)创(chuang)建工(gong)作,以文(wen)(wen)(wen)明(ming)单(dan)位(wei)、示范(fan)(fan)窗口等(deng)活(huo)动为主(zhu)要(yao)抓手,积极(ji)开(kai)展“党员(yuan)(yuan)示范(fan)(fan)岗(gang)”、“巾帼(guo)文(wen)(wen)(wen)明(ming)岗(gang)”、“青(qing)年(nian)文(wen)(wen)(wen)明(ming)号(hao)(hao)”、“工(gong)人先锋号(hao)(hao)”等(deng)创(chuang)建活(huo)动。

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河(he)北省(sheng)欧宝网页版入(ru)(ru)口(kou)公路(lu)电(dian)(dian)子收(shou)费(fei)客(ke)户(hu)(hu)(hu)服务(wu)(wu)中(zhong)心(xin)(xin)作(zuo)为(wei)河(he)北省(sheng)首个运营(ying)的(de)ETC客(ke)户(hu)(hu)(hu)服务(wu)(wu)中(zhong)心(xin)(xin),11年来,始终秉(bing)承“敬业(ye)、协作(zuo)、创优(you)(you)、奉献”的(de)理(li)(li)念,追(zhui)求“服务(wu)(wu)一(yi)流、管理(li)(li)一(yi)流、人(ren)才(cai)一(yi)流、文(wen)化一(yi)流、效益一(yi)流”的(de)奋斗目(mu)标,十年如(ru)一(yi)日,默默奉献在岗(gang)位(wei),建功(gong)(gong)立(li)业(ye)在欧宝网页版入(ru)(ru)口(kou)。坚持(chi)开展(zhan)岗(gang)位(wei)练兵,不(bu)断锤炼业(ye)务(wu)(wu)技能,笔(bi)试和上(shang)机操作(zuo)结合,磨炼业(ye)务(wu)(wu)基本功(gong)(gong)。坚持(chi)客(ke)户(hu)(hu)(hu)至(zhi)上(shang)、优(you)(you)质服务(wu)(wu),尽最大努力(li)加快ETC业(ye)务(wu)(wu)办理(li)(li),每(mei)日最高(gao)接待用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)500人(ren)次,办理(li)(li)业(ye)务(wu)(wu)386笔(bi),人(ren)均每(mei)天服务(wu)(wu)用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)达70余人(ren),每(mei)笔(bi)业(ye)务(wu)(wu)办理(li)(li)时(shi)间控制6分钟以内(nei)。坚持(chi)学史力(li)行,深入(ru)(ru)开展(zhan)“我为(wei)群众办实事”实践活动,设立(li)党员(yuan)先锋岗(gang),做到(dao)亮(liang)(liang)身份、亮(liang)(liang)承诺、亮(liang)(liang)形象、亮(liang)(liang)监督;本着“让(rang)(rang)用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)少跑路(lu),让(rang)(rang)数(shu)据多跑路(lu)”的(de)原则,特设专(zhuan)用(yong)(yong)(yong)(yong)窗(chuang)口(kou)手(shou)把手(shou)指(zhi)导用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)安(an)装“票根(gen)”软件,解决用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)注(zhu)册及(ji)打(da)印流程(cheng)中(zhong)遇到(dao)的(de)问题(ti);自制《ETC用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)服务(wu)(wu)卡》、《电(dian)(dian)子发票明白卡》、《增(zeng)值税专(zhuan)用(yong)(yong)(yong)(yong)发票开据注(zhu)意事项(xiang)》,用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)办理(li)(li)业(ye)务(wu)(wu)时(shi)随手(shou)附(fu)送(song),方便(bian)用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)学习和了(le)解;在大厅设立(li)营(ying)改增(zeng)问题(ti)专(zhuan)栏,让(rang)(rang)用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)清晰明了(le),一(yi)看就(jiu)懂,缩短用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)通过窗(chuang)口(kou)咨(zi)询等(deng)(deng)待的(de)时(shi)间;及(ji)时(shi)为(wei)用(yong)(yong)(yong)(yong)户(hu)(hu)(hu)和环卫工人(ren)提供汽车小(xiao)救援、指(zhi)路(lu)、外(wai)伤药、雨伞(san)、热水等(deng)(deng)等(deng)(deng)力(li)所(suo)能及(ji)的(de)热心(xin)(xin)帮扶。

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河(he)(he)北省欧(ou)宝网页版(ban)入口公(gong)路(lu)电子收费客(ke)户服务(wu)中(zhong)(zhong)心(xin)将以(yi)此为动(dong)力,继续(xu)践行“敬业、协作(zuo)、创优、奉献(xian)(xian)”的(de)初(chu)心(xin)和使(shi)命(ming),积极投身新(xin)时代青年岗(gang)位建(jian)功行动(dong)中(zhong)(zhong),在(zai)平凡中(zhong)(zhong)孕育伟大,在(zai)奉献(xian)(xian)中(zhong)(zhong)贡献(xian)(xian)青春力量,用实际行动(dong)为智慧欧(ou)宝网页版(ban)入口建(jian)设、人(ren)民群众平安(an)出行提供永无止境(jing)的(de)优质服务(wu),助力广大ETC用户E路(lu)畅(chang)行,为河(he)(he)北欧(ou)宝网页版(ban)入口事业高质量发展(zhan)作(zuo)出新(xin)的(de)贡献(xian)(xian)。